Administration at level 1 gives you the opportunity of learning about how a business works. You will find out about :

• Distributing the mail and posting out
• Filing in all different ways
• Using the telephone taking and saving messages
• Using the computer to produce documents, newsletters, spreadsheets, databases etc….
• Faxing
• Photocopying
• Franking
• Reception duties
• Looking after visitors, new clients etc….
• Using the com

Gaining the Certificate gives you the opportunity to progress to level 2 qualilfications and apprenticeships.